PowerColor Extends Product Warranty by Three Months Due to Coronavirusby Gavin Bonshor on March 27, 2020 10:00 AM EST
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PowerColor this week has announced that it is extending its warranties to existing customers by three months. The second manufacturer this month to extend its existing prodcut warranties, PowerColor is making the extension due to the SARS-CoV-2 Coronavirus global pandemic and all of the resulting lockdown-related restrictions on non-essential shipping.
With the novel Coronavirus affecting many daily aspects of life and industry, provisions of basic necessities are being prioritized over items classified as non-essential. With more emphasis on much of the world focused on remaining at home during these times, PowerColor has announced a three-month warranty extension program for customers whose warranties were due to expire in the next few months (March to June 2020).
The brief announcement from PowerColor doesn't specify which products would benefit from this three-month warranty extension, but it is likely to stretch across its entire product portfolio. The most notable products in PowerColor portfolio are its AMD Radeon graphics cards with aftermarket coolers. With delays on shipping likely due to the ongoing coronavirus outbreak, as well as workplace restrictions in place, this is beneficial to users currently in the process of an RMA.
The official statement from PowerColor reads:
"With the global crisis of COVID-19, we understand that these are critical times for everyone. This has impacted all aspects of our lives, and we understand that during these times, priorities are placed on more health-concerned matters. Many in the process of RMAs may find difficulty in shipping out cards for repair or service at this time, so we will be adding a 3-month extension to customers with warranties expiring between March through June 2020. PowerColor remains committed to deliver great products and services to our customers, and want to assure that we will continue to do so during these trying times.
Wishing health and safety for all The PowerColor team."
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silverblue - Friday, March 27, 2020 - linkThat's a pretty nice gesture, I have to admit.
watzupken - Monday, March 30, 2020 - linkWhile 3 months is not much considering this COVID-19 situation may not go away by then, I do agree it is a good gesture and after sales service.
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