Hardware Platform & Usage Impressions

The industrial design of almost all Synology NAS models strike the perfect balance between form and function. The hot-swap bays are easily accessible, the drive bay mechanism works great and the cooling system ensures adequate ventilation for the hard drives. Synology's j-series, however, doesn't support hot-swapping the disks in the specifications (mainly as a feature to cut down and a way to differentiate between the j- and the non-j models). In order to 'enforce' this, the disks had to be placed in a manner such that the user wouldn't accidentally remove / replace / hot-swap one of the disks. This is one of the primary reasons for the chassis design of the j-series being quite different.

The contents of the DS414j package are provided below:

  • Synology DS414j chassis
  • 2M Cat 5E Ethernet cable
  • 90 W (12V @ 7.5A) external power supply with US power cord
  • Getting Started guide
  • Screws for hard disk installation

The main chassis looks like an antique box. While some tend to like the design, others prefer the simple and elegant traditional box with easily accessible drive bays on the front side. On the rear side of the unit, we have four screws which can be easily removed to bring down the hinged plate on which the fan is mounted. This exposes the motherboard at the bottom and the metal housing for the drives. Synology makes hot-swap virtually impossible by having mounting screws on the metal housing in addition to the screws for the plastic drive trays.

Platform Analysis

On the motherboard side of things, we can see the Mindspeed Comcerto 2000 SoC right in the middle with no heat sink. Towards the bottom left, we have a Marvell 88SX7042 SATA controller.

We already looked at the block diagram of the SoC in our launch piece on the 414j. The available high-speed I/Os include 2x SATA2, 2x PCIe 2, 1x USB 3.0 and 1x USB 2.0. Three GMACs are present, but the 414j uses only one of them for its sole RJ-45 port (with the help of a Realtek RTL8211E GbE PHY connecting through the RGMII interface). The Marvell 88SX7042 is present in almost all 4-bay NAS units of this generation and the DS414j is no exception. It is a 4x SATA II to 1x PCIe bridge that connects the drives in all the four bays to the SoC. The rest of the ports on the unit (1x USB 2.0 and 1x USB 3.0) come directly off the SoC.

Setup and Usage

After connection to the network, the unit obtains a DHCP address (even in diskless mode) and could be setup using the web UI at http://<DS414j-IP>. The determination of the IP itself could be done through Synology's helper site, find.synology.com. This service occasionally finds existing Synology units in the network too.

The setup process is straightforward. At least one of the bays needs to be populated. We chose to use the web interface (rather than the Synology Assistant tool) to initialize the NAS. The firmware (Synology Disk Station Manager - DSM) can be uploaded from a local file in this process. Basic administration settings are also configured. After a restart, the rest of the configuration is handled through the DSM web UI.

Upon logging into a freshly installed DSM, the user is provided with various options to aid in setup of external access to the NAS. Synology allows its users to create a MyDS account on their servers. The NAS units themselves are provided with a unique 'QuickConnect' ID. A MyDS account can have multiple QuickConnect IDs associated with it. The combination of this ID and a MyDS account helps Synology operate a relay service for access to the NAS from an external network. Users can opt to not register for these, but still enjoy external access if they forward the appropriate ports on their router.

The combination of a desktop-style interface and a multi-tasking UI with support for desktop widgets makes DSM a pleasure to use. Backing up the eye-candy is a rock-solid Linux-based storage management system and a wealth of applications (both Synology-created and third-party developed). Exploring all the features of DSM 5.x deserves a separate piece by itself. However, we will take a slightly different approach. In the DS214play review, we focused on the external access and multimedia features. In this, we will talk about the cloud / NAS backup and synchronization capabilities after discussing the benchmark results.

Our testing sequence started with the insertion of a single disk and configuring it in Synology Hybrid RAID (SHR). For a single disk, it is effectively a JBOD configuration, but the addition of a second disk triggers a migration to RAID-1. Even though the unit officially doesn't hot-swap, we were able to add and replace disks with the unit powered on. While migrating to the new RAID level on the DS414j, the data remained online and the process got done without any hitch. We tested RAID-5 rebuild by yanking out a disk during operation and re-inserting it (after externally formatting the drive). The rebuild process was also uneventful. On the whole, we were very satisfied with the unit's handling of storage operations (including handling of disk failures)

Introduction Single Client Performance - CIFS on Windows
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  • channel5 - Thursday, July 10, 2014 - link

    If you are thinking about the performance difference, then you should note that this DS414j doesn't support jumbo frame. This is not mentioned in any review I have seen and not in the Synology specs. When I cannot find the config for jumbo frame, I email support and got this answer "Due to the hardware limitation of the CPU in DS414j, jumbo frame is not supported in DS414j."
    On video file transfer to and from my old QNAP 219, I see a 30% to 40% increase in transfer speed when using jumbo frame. On this new 414j, it is just keeping up with my old QNAP. I am disappointed with it.
  • asendra - Thursday, July 10, 2014 - link

    Good to know! Thanks for the comment. Although I was already inclined to get the DS414 because some reviews I've read online, and because it supports link aggregation, which I would like to use when I upgrade my switch.

    If only they already had support for Plex Media Server (A big part of why I want a NAS), I would buy it right now, but because they don't, and It's twice the price, I still consider a HP G7 a viable option, it just Is way uglier, bigger, and less easy to get up and running...
  • peterfares - Friday, July 11, 2014 - link

    Just get the HP microserver. It doesn't take that much time to set up, is cheaper, and more powerful. I personally don't see why people would use these NAS units if they know how to DIY and get a much nicer system.
  • Beany2013 - Saturday, July 12, 2014 - link

    Peterfares - because after a whole day at work of fixing servers, I just honestly cannot be arsed building and maintaining my own NAS.

    From my own experience with a Syno DS214+, I just fire it up, configure it on the network, and dump files on it - if I want to use NFS/iSCSI/load balancing on the network, I tick a box. No programs to add, no modules to configure in detail, etc - it just works.

    I don't mind paying the extra for that level of convenience. In the same way that most mechanics might have a project car, they also have a Ford Focus for actually getting them to the workshop in the morning, I like to have reliable gear at home that I don't need to mess with, that support all the stuff I tweek - so my NAS has an iSCSI LUN that holds an Asterisk PBX instance I'm experimenting with, etc...
  • jabber - Saturday, July 12, 2014 - link

    Yep I bought a high end QNAP for a business customer. I brought it in, set it up in around 15 minutes and handed the main guy the admin password. Thats all it took. Simple and effective.

    Less time and effort means more profit for me.
  • Beany2013 - Sunday, July 13, 2014 - link

    And that is exactly why I am trying to convince my employer to go mainline on Syno stuff (I'm sure the QNAP stuff is nice, too, but I'm used to Syno DSM so less learning curve for advanced features) but they seem to think that it's better to spend four hours setting up a Windows Server box to get the CAL/Licensing margin than it is to charge an installation fee that is basically all profit.

    That, and because it's Linux based it's be 'too hard for the other engineers to learn'.

    Face - meet palm. Repeat till fade!
  • jabber - Sunday, July 13, 2014 - link

    It is amazing the reality disconnect between IT enthusiasts and real world business requirements. I would NEVER hire a hard core IT enthusiast as my main IT procurer/evangelist. It would be financial suicide. I'd keep them tucked further down the food chain where they could do less damage and away from the ordering system.

    They do tend to get carried away. I posted up on a forum once that the average data storage requirements for most small businesses (payroll/accounts/customer database/docs etc.) was actually less than 30GB. If you are a plumbing firm/Florist/Therapy centre/Financial advisor/small industrial then your storage needs are actually pretty light. They just need file sharing and centralised backup. No need for $5000 worth of server. Just a decent off the shelf NAS will do.

    I've seen some small business folks advised to invest thousands in data storage. When they have asked me for a second opinion I recommended a 16GB flash drive. Really that's all they needed.

    Not everyone and every business is creating and pushing dozens of TB of data. They are not streaming, not using remote access, VPN tech or torrenting. Media companies are pretty thin on the ground. Most needs are tiny and simple.

    It's not about what you think the customer wants. It's about working out what the customer really needs.
  • Grandal - Sunday, July 13, 2014 - link

    +1, spoken like someone who runs a business and does not live in his parents' basement
  • MTN Ranger - Friday, July 11, 2014 - link

    I have a DS413j and the package center has Plex Media Server as an option under multimedia downloads.
  • asendra - Sunday, July 13, 2014 - link

    Yes, It's the new ones (DS214, DS214+, DS414) with the Armada XP CPU the ones not supported (yet, I hope). This one has a different CPU so I'm not sure if it has support.

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